How Does Your Site Portray Your Company?

June 5, 2009 | Author admin

: Image by Getty Images via Daylife

I don’t think it gets any clearer than this, from Dear American Airlines:

I redesigned your website’s front page, and I’d like to get your opinion.

I’m a user interface designer. I travel sometimes. Recently, I had the horrific displeasure of booking a flight on your website, aa.com. The experience was so bad that I vowed never to fly your airline again. But before we part ways, I have a couple questions and three suggestions for you…

Fast Company sums up the exchange here.

Posted in social media, st petersburg, web design | Tags: aa.com, Airline, American Airlines, Dear American Airlines, Transportation, Travel, User interface, Website

Seven North Web

How Does Your Site Portray Your Company?

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